Refund policy

All Orders:

1. An order is eligible for return within 24hrs from the date of delivery.
2. Return / Cancellation is not accepted for orders with custom tailoring including fall & edging services. 
3. Customers can initiate a return request on the following circumstances 
   

1. Customer has to raise a return request by sending an email to vijaylakshmisaree@gmail.com with the order details & the return reason. If you receive a damaged or incorrect item, please share a clear photograph of the product along with a package opening video, the price tag, and the packing cover you received. This will help us resolve your request as quickly as possible.
2. Our support team will analyse the return request and approve the same. 
3. Once a return is approved, the item has to be packed & shipped to the below address. 
4.  The products must be returned in it's original condition, unaltered and unused. The price tag ( and the silk mark tag if applicable ) has to be present. The saree folding has to be intact.
5. Reverse pick up is available for damaged / defective items / incorrect item for selected Pin codes.
6. Onward & Return logistic cost of Rs. 85/- for each item will be charged on free shipping orders.
7. Refund / gift card will be issued after receiving the item and approved by our quality assurance team. Refund amount/ Gift card will include only the cost of product. Any other cost incurred for the order by the company/ customer will not be refunded.
8. All the refunds will be credited to the same payment mode through which the order was paid. The refund might take 7 to 10 working days to credit from the date of initiation.